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  Our main areas of operation  
     
 
 

Water Treatment Plant at Selep

 

Sewerage Treatment Plant at Adampool

     
 
 

1. Gangtok water supply system
Gangtok, the capital , has a population of approximately 180,000 as per 2001 census. The source of Gangtok water supply is glacial fed Lake Tamze (altitude 12,500 ft.) . Its rivulet, Ratey Chu (altitude 8,200 ft), has been tapped as the source of Gangtok Water Supply.
At present the quantum of water being brought from the sources suffices the user needs. Water is treated through different processes and made potable at the treatment plant. Treated water is reserved in 20 million liters capacity reservoirs at Selep, and thereafter transported to over 20 distribution reservoirs. From here, water is futher distributed through a network of over 150 km of Trunk lines, feeder mains and distribution lines. Efforts are made to supply water as per codifies national norms.

 
     
 

2. Water Supply in other towns and RMCs
Apart from water supply to Gangtok , the Department looks after the water supply needs of the three district administration centres of Namchi, Mangan and Geyzing, and 7 other urban towns --------Pelling , Ravangla, Rangpo Jotethang, Singtam Marketing Centres in the State.

 
     
 

3. Gangtok Sewerage system
Gangtok is the only town of its category to have a full-fledged sewerage system. The Syatem today caters to pprox 25,000 people. Gangtok town sewerage system stands timely implemented and has been an immenses help for the community. It is also helping to keep river Rongni Chu from being excessively polluted. Sewage effluent is treated at the Adampul treatment plant to render it harmless and finally disposes of into the river body.

 
 

Presently, these areas covered under the system are the New Market, Old Market , Kazi Road, Tibet Road, Development area, Zero Point area, Diesel Power system continues , with many existing and new developing areas being incorporated into the system.

 
     
 

4. Other operations
The WS & PHE Department is also responsible for the construction and Maintenance of FIRE Fighting Systems all over the State. The system consist of construction of static underground tanks and fire stands.

 
     
 

Our Key Goals

• Providing safe, potable and sufficient water for all users, which includes private and government establishments and institutions all over the state.
• Providing efficient and adequate sewerage services in Gangtok.
• Maintaning all infastructure-water and sewer pipe grids, treatment plants etc.in Gangtok and other urban centres.
• Encouraging efficitive citizen participation so that consumers enjoy the maximum benefits at a minimum cost.
• Achieving a self-sustained public utility system which encourages citizens to contribute fairly to the cost of these services.
• Adopting strategies that take environmental concerns into account while planning, leading to a pollution free environment.
• Improving services to provide the consumers with water supply as per National norms.

 
     
  Our Principles of services delivery

• Providing effective services, easily available to everyone
• Clear and effective communication with the citizen.
• Consulting and involving all stakeholders in improving the services
• Setting standers o services appropriate or the state, open to regular public review and reporting
• Treating all services users fairly
• Using resources efficiently and effectively
• Providing scope for improvement of the services offered
• Coordinating with other services providers to ensure simplicity an ase for users